Who We Are: The Story Behind best99
Best99 is no stranger to the online entertainment scene in Malaysia. Since launching in 2018, we have grown into one of the most trusted entertainment platforms in the region, serving hundreds of thousands of active members from Perlis to Sabah. The name "best99" is more than just a brand — it reflects our commitment to always delivering the best, 99% of the time.
Our journey began with a simple vision: to create a safe, fair, and enjoyable online entertainment space for Malaysians. At the time, most platforms on the market failed to understand the specific needs of local users — whether in terms of language, payment methods, or the types of games they preferred. We saw that gap and decided to fill it.
Our mission: To provide every adult Malaysian with a safe, fair, and responsible online entertainment platform, powered by the latest technology and full support in Bahasa Melayu.
What Sets best99 Apart From Other Platforms?
There are thousands of online entertainment platforms out there, but not all are created equal. best99 stands out for several concrete reasons that every member can experience first-hand:
First, we operate under a valid licence and comply with international standards in the online entertainment industry. This means every game available on best99 has undergone independent auditing to ensure fairness and transparency. The Random Number Generator (RNG) technology used in all our slot and table games has been certified by independent third-party bodies.
Second, we truly understand the needs of Malaysian users. All our interfaces, customer support, and communications are available in Bahasa Melayu. Our payment methods include FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, and various other local banks — no hassle, no hidden fees.
Third, withdrawals at best99 are among the fastest in the industry. We process withdrawals within three to five minutes for bank transfers, and one to three minutes for digital wallets. Our system operates 24 hours a day, seven days a week, with no interruptions on weekends or public holidays.
Our Commitment to Member Data Security
Protecting members' personal data is the top priority at best99. We use 256-bit SSL encryption to secure all transactions and personal information transmitted through our platform. This means every time you register, make a deposit, or withdraw funds, your data is protected by the same security standards used by world-class banking institutions.
Two-factor authentication (2FA) is also available for all member accounts, adding an extra layer of protection against unauthorised access. Our security team monitors platform activity around the clock to detect any anomalies or suspicious access attempts.
We also fully comply with Malaysia's Personal Data Protection Act (PDPA). Members' personal information will never be shared, sold, or misused under any circumstances. Your trust is the most valuable asset we protect.
Responsible Gaming: More Than Just a Slogan
At best99, responsible gaming is more than a legal obligation — it is a core value we uphold. We recognise that entertainment is only meaningful when enjoyed with full control and awareness. To support this, we provide a range of control tools directly accessible to every member:
- Daily and weekly deposit limits that members can set themselves
- Session time limits to prevent prolonged play without breaks
- Forced break or self-exclusion options for those who need them
- Links to professional support resources for gambling-related issues
- Real-time reminders during extended play sessions
Our platform also has a strict age verification system — only individuals aged 18 and above are permitted to register and play. Every new account goes through a thorough KYC (Know Your Customer) process to verify member identity.
The best99 Journey: From the Beginning to Today
Over six years of operation, best99 has gone through many proud phases of growth. From a small platform with just a few hundred games, we now offer more than 500 slot titles, dozens of Live Casino tables, thousands of sports betting markets every day, and a variety of other specialty games. Every step of our growth has been driven by member feedback and a commitment to constant improvement.